Volunteer recruitment and retention: Growing supportive volunteer communities

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How do you attract, support, and keep great volunteers?

Volunteer recruitment and retention helps you build a thriving volunteer culture rooted in purpose and belonging. Learn how to define roles clearly, recruit inclusively, and create flexible systems that make volunteering rewarding and sustainable. You’ll explore how to welcome, support, and recognise every contribution while tracking the real impact volunteers bring. By the end, you’ll know how to turn good intentions into long-term commitment.

Once you have finished, you’ll be sent your Volunteer recruitment and retention action pack with role templates, onboarding checklists, recognition planners, and tracking tools to help your volunteer community grow stronger together.

Course assets and templates

  • Volunteer recruitment and retention action pack
  • Volunteer recruitment plan canvas
  • Volunteer role description template
  • Volunteering onboarding and retention checklist
  • Volunteer agreement template
  • Volunteer recognition and retention
  • Volunteer rota and hours log
  • Volunteer exit and feedback form